More questions?

More questions?

Let’s chat!

Read More
Want to gain Access?

Want to gain Access?

Register for Access Pass!

Read More
We’re looking for a partner!

We’re looking for a partner!

Interested in helping young people attend the hottest concerts in town?

Read More
Are you aged 13-29?

Are you aged 13-29?

Come check out our current season at a discounted price!

Read More

You must register online to join the program.

Yes. You may use your own email address, but please ensure the program sign-up is under your child’s name. You may also pay with your own credit card, but please make sure to put your Access Pass member’s name in the comment box of your order. Your child must be present when you pick up the tickets, with photo ID (including their birthdate) in hand. Absolutely no exceptions.

Nope! Anyone from 13 through 29 years of age is eligible.

Yes. In order to take advantage of the Access Pass ticket discount code when you make your purchase, you must already be registered for the program. Registering is free, fast, and easily done online.

Members must be 13 through 29 years of age to take advantage of Access Pass ticket pricing. Please remember to update your contact information with us every September. The Access Pass expires when a member turns 30. Note that unsubscribing from our emails automatically results in unsubscribing from this program.

If your child is the Access Pass member, you can place the order on their behalf, just be sure to list your child’s name in the comment box, and remember that they must be present when you pick up the tickets, with their photo ID in hand. Absolutely no exceptions.

No, there is no card for this program.

In general, Access Pass tickets are available for all performances at $20 in all tiers except Red Circle. The Lethbridge Symphony reserves the right to include or exclude any event subject to availability. If you have previously registered and do not receive an email from the Symphony with the Access Pass discount code, then it may not be eligible. Reach out to us to confirm.

Access Pass tickets can be bought up to 14 days in advance of closing night of an eligible event – watch for an email with the discount code.

All tickets may be purchased online – be sure to select the Will Call delivery method AND enter the discount code before submitting payment. Access Pass cannot be combined with any other offer. Payment is due at time of booking, and no seats will be held pending payment. No exceptions.

You can pick up your prepaid tickets at our office during regular hours (click here for details). You MUST bring photo ID showing your birthdate when you pick up your tickets, with absolutely no exceptions. If you forget your photo ID when picking up your tickets, they will be charged to you at full price, or you will forfeit the price of your tickets. Note: We do not recommend picking up your tickets at the venue, because the 30 minutes prior to performance are always extremely busy.

Yes; it must also show your birthdate. If you forget your photo ID when picking up your tickets, they will be charged to you at full price, or you will forfeit the price of your tickets.

Your membership entitles you to a maximum of 2 tickets per Access Pass, per eligible event. We cannot guarantee that groups of two or more Access Pass members who wish to be seated together can do so. Each member must book their own ticket(s), and coordinate their group in advance. The member MUST be using one of the tickets, but your guest may be anyone of any age.

You can sit anywhere you want within the eligible price tiers.

Please remember:

You must bring photo ID showing your birthdate to pick up your tickets; NO exceptions!

Discounts cannot be combined and all sales are final.